Privacy policy.

Horarium Excolo OÜ (“we”, “our”, or “us”) is dedicated to protecting your privacy while providing tours and guided walks (“Service”). This Policy explains how we collect and use the personal data required for bookings and outlines your rights regarding this information.

1. Information We Collect

When you book one of our tours, we collect the following personal data:

  • Name: First name and last name.

  • Contact Information: Email address, phone number.

Please note:

  • Payment Details: Your payment information is processed securely by a trusted third-party provider. We do not store any payment data.

  • Media: During tours, photos and videos may be taken. By participating, you consent to their use for promotional or archival purposes in accordance with our Terms and Conditions, unless you notify your guide otherwise.

2. How We Use Your Information

We use your data to:

  • Process and confirm your tour bookings.

  • Communicate important details or updates regarding your tour.

  • Enhance your tour experience and manage logistics.

  • Comply with legal obligations.

3. Media Usage

During our tours, photos and videos may be captured for promotional and archival purposes. If you prefer not to be included in any media, please inform your guide at the start of the tour. We will make every effort to honor your request.

4. Data Sharing and Third Parties

We share your information only in the following cases:

  • Service Providers: With trusted third-party providers to manage bookings and process payments.

  • Legal Requirements: When required by law or to protect our rights.

  • Media Usage: Photos and videos may be used publicly unless you have opted out.

5. Data Protection and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. We retain your booking information only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal obligations.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct any inaccuracies.

  • Deletion: Request deletion of your data, subject to any legal retention requirements.

  • Media Opt-Out: Decline to be photographed or recorded by notifying your guide before the tour begins.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page along with a new “Last Updated” date. We encourage you to review this Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Horarium Excolo OÜ
Email: tours@horarium.solutions